Official

There aren't a lot of things or places that irritate me, but when I get there, you know you did something to get me there. In our household, we are officially boycotting Home Depot.

It started a week ago when Karen made a phone call inquiring about the cost and size of blinds. A simple call that should have taken 5 minutes tops. 30 minutes later, we still didn't have the answer we were looking for, and the quote that kept coming her way was, "just a second, let me transfer you." NOBODY KNEW A GOSH DARN THING!

We finally got the answers we were looking for and could finally get on with our day.

Yesterday.

Karen goes in to Home Depot to acquire the items we wanted. She arrives, goes to the station and is told that the person who works there and she needs to talk to won't be getting there for another five minutes. No big deal, right? 30 minutes later, the person is still NOT there. Finally, after 45 minutes they show up for work, tell Karen she cannot get the blinds she wants when she knows that she can. The guy then reluctantly does what she asks even though he knows she's right.

Then, she goes to the front to cashier, where she is met with a helpful worker who wants to assist getting things to the scanner. She is appreciative, but tells him that the beam is supporting the blinds and to be careful, the man then recklessly grabs and moves the beam which leads to him dropping the beam, and breaking the clips that the blinds attach to.

He then BLAMES Karen for it saying it was her fault. WHAT?! How in the world is this her fault? She then asks to see a manager. A man comes up to her claiming to be a manager, and turns out he is NOT. The two get into an argument and Karen is called a liar, a problem, and other things. Then the REAL manager comes and takes over the issue. Karen then explains everything and is greeted with apology after apology. Behind the manager is a sign that reads, "We go bananas for customer service."

Are you kidding me? You call this Customer Service? This was appalling and disgusting and is we are making it official and boycotting Home Depot. These people suck! I am extremely disappointed in them and the way they treated us. Who knows how many others this has happened to.

Do not go there, do not give them your money. Not until they mean what they say and customer service is a priority to them. This is horrible, and made my wife angry, sad, and brought her to tears.

How dare you? How dare you act out the way you did. I'm done with you, and so is my household.

Until next time
P